Sealwise Limited Terms and Conditions
- Introduction
These terms and conditions (“Terms”) govern your use of the Sealwise Limited (“we”, “us”, “our”, or “Sealwise”) website and any orders placed for the purchase of sheet materials (“Products”) through our e-commerce platform. By accessing and using our website, and by placing an order, you agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time without prior notice.
- Eligibility
To place an order on our website, you must be at least 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us or have an existing business or credit account with us. We reserve the right to refuse any order placed by you.
- Registration
You may be required to register an account with us in order to access certain features of our website. You agree to provide accurate and current information and to maintain and update your account information as necessary. You are responsible for maintaining the confidentiality of your account password and for any activities that occur under your account.
- Product Information
We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for the affected Products and will issue a refund for any payments received.
- Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including, but not limited to, product unavailability, pricing errors, or insufficient payment information. If an item is unavailable, we will inform you by email and, where possible, offer you an alternative product of equal or similar value or refund or cancellation of the order.
- Payment
Payment for Products must be made by credit or debit card for non account customers . We will charge your card when we accept your order. By submitting your payment information, you confirm that you are the authorised cardholder and that you have the right to use the card.
- Shipping and Delivery
We will ship your order to the shipping address provided during the checkout process. Shipping costs and delivery times may vary based on the delivery location and the size and weight of your order. We are not responsible for any delays or failures in delivery due to incorrect or incomplete shipping information provided by you.
- Returns and Refunds
You may return unopened and unused Products within 14 days of receipt for a full refund, excluding shipping costs. To initiate a return, please contact our customer service team for a return authorisation. You are responsible for the cost of returning the Products to us, and the Products must be returned in their original packaging and condition. If the returned stock is considered unsuitable for resale, a restocking fee of 25% may be charged.
- Limitation of Liability
To the maximum extent permitted by law, Sealwise Limited shall not be liable for any direct, indirect, incidental, or consequential damages, including, but not limited to, lost profits or revenue, arising out of or in connection with your use of our website or the purchase of our Products.
- Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
- Contact Information
If you have any questions or concerns about these Terms or our Products, please contact us at:
Sealwise Limited
Unit 5, Mendip Business Park
Axbridge, BS26 2UG
01934 750084
Last Updated: 12/3/2023